Paper Jams

Check these issues;

1. Use labels recently? Label can cause many problems if one peels off in the machine.

2. Look for small pieces of paper that may have torn off and cause jam.

3. Is your paper only partly in the tray? Worn or dirty paper feed rollers might be the problem (in this case call IOT we will replace them for you).

IOT is a Certified HP and Xerox Business Partner, providing laser printer repair and copier service, sales and supplies to the Minneapolis, Saint Paul area since 1995. Located in Eagan, MN we proudly serve the Twin Cities metro area. Contact us at 651-605-2500, http://www.iotsolutions.com/ or email us at info@iotsolutions.com for more information.

Set Your Printing For Green-ficiency

Format your page to save as;

-use narrowest margins possible so that fewer pages are needed for a document.

-Shrink the font down to squeeze the most text on to the page.

-Scale legal sized document down to letter size, use other scale-down options when possible.

-Proof your page before pressing print to avoid mistakes and reprints.

-Be a paper pincher

-When printing more then one page use duplexing

-Use print preview

-Print draft mode

-Use grayscale not color

-Recycle paper that you can't use.

-Turn off and unplug your printer when you don't need it.

If you would like help in these or any other technical how-to's please contact us.

IOT is a Certified HP and Xerox Business Partner, providing laser printer repair and copier service, sales and supplies to the Minneapolis, Saint Paul area since 1995. Located in Eagan, MN we proudly serve the Twin Cities metro area. Contact us at 651-605-2500, http://www.iotsolutions.com/ or email us at info@iotsolutions.com for more information.

5 Ways To Get More From Your Printer

1. Format your pages to save paper: use the narrowest margins possible , shrink font down a couple points and make sure to proof read.

2. Watch the paper: do you really need to print it? Use print preview, print duplex (2-sided).

3. Help with ink/toner: print in draft mode, use grayscale to avoid using color.

4. Become more power efficient: Encourage employees to completely turn off desktop printer when they leave for the day. If each employee doesn't need there own printer, consider workgroup multifunction products.

5. Take the extra step: Recycle your inks. Recycle paper you can't use. Turn off and unplug your printer when you don't need it.

IOT is a Certified HP and Xerox Business Partner, providing laser printer repair and copier service, sales and supplies to the Minneapolis, Saint Paul area since 1995. Located in Eagan, MN we proudly serve the Twin Cities metro area. Contact us at 651-605-2500, http://www.iotsolutions.com/ or email us at info@iotsolutions.com for more information.

If you would like help in these or any other technical how-to's please contact us.

Simple Troubleshooting Tips For General Errors

Make sure that the power cord is solidly plugged into the wall socket or power supply.

Disconnect any equipment wired between the printer and the computer, and then plug the printer cable directly into the computer.

Disconnect any devices recently hung on the same port as the printer, and then restart the computer.

Turn the printer off and then back on.

Check for paper jams and remove any paper that is stuck.

Restart the computer and wait for the screen to come alive. If you get a message telling you that there is a document ready to print, click NO to cancel those jobs. Open your documents ready to print.

If these steps fail then you know its time to get IOT involved!

IOT is a Certified HP and Xerox Business Partner, providing laser printer repair and copier service, sales and supplies to the Minneapolis, Saint Paul area since 1995. Located in Eagan, MN we proudly serve the Twin Cities metro area. Contact us at 651-605-2500, http://www.iotsolutions.com/ or email us at info@iotsolutions.com for more information.

Turn Your Printer Off Properly

A great way to conserve energy is to turn off your printer when it is not in use. Not only does it save money and energy, it can prevent drying of ink and unnecessary system check cycles.

Remember to use the printer's power button to shut it off - don't just unplug it first - and then remove the plug if need be.

If the printer is in the middle of a print job, let it finish before turning the power off.

Another great way to conserve is to use your printers "sleep" function. You can set the printer to go into sleep mode.

If you would like help in these or other technical how-to's please contact us.

IOT is a Certified HP and Xerox Business Partner, providing laser printer repair and copier service, sales and supplies to the Minneapolis, Saint Paul area since 1995. Located in Eagan, MN we proudly serve the Twin Cities metro area. Contact us at 651-605-2500, http://www.iotsolutions.com/ or email us at info@iotsolutions.com for more information.

Go Easy When Removing Paper Jams

In case of a paper jam, never force the paper out! This can not only damage the printer, but also leave bits of torn paper inside.

To get the paper out you must first determine the best access point/door. Usually the paper tray, back of the printer or the toner access areas are the best.

Pull gently with even pressure until the paper is out! Don't hesitate to contact us for any service or tech support you need.

IOT is a Certified HP and Xerox Business Partner, providing laser printer repair and copier service, sales and supplies to the Minneapolis, Saint Paul area since 1995. Located in Eagan, MN we proudly serve the Twin Cities metro area. Contact us at 651-605-2500, http://www.iotsolutions.com/ or email us at info@iotsolutions.com for more information.