In case of a paper jam, never force the paper out! This can not only damage the printer, but also leave bits of torn paper inside.
To get the paper out you must first determine the best access point/door. Usually the paper tray, back of the printer or the toner access areas are the best.
Pull gently with even pressure until the paper is out! Don't hesitate to contact us for any service or tech support you need.
IOT is a Certified HP and Xerox Business Partner, providing laser printer repair and copier service, sales and supplies to the
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